Live Chat

To chat with our agents, use the chat button in the Toucan Smart Home app or click the link below.

http://chat.toucansmarthome.com/chat/default

Email Support

To contact us via email, please send a message to support@toucansolution.com with the following information:

For issues and concerns, please include:

• Full Name:

• Email Address:

• Phone Number, no dashes:

• Purchased From, such as HSN, QVC, Amazon, or eBay:

• Product Model Name, such as TWC400S or TVD300V:

• Country:

• Wi-Fi Router Model Name, if experiencing connectivity issues:

• Inquiry Regarding: