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End-of-life products information for Toucan owners

Use this Toucan end-of-life products information collection to identify older devices and review the product details available for your model. Check the exact model name before comparing accessories, setup instructions or replacement options.

Identify the device you own

Look for the model information on the device, its packaging or your original order details. Similar product names can refer to different hardware, so use the exact model when reviewing connections, power requirements and compatible accessories. A current camera or doorbell may have different features from an older device.

Product availability and the information shown on a listing do not by themselves confirm a support period, service status or compatibility with a newer model. For a question about your particular device, provide its model details when contacting Toucan support so the request can be checked against the correct product.

Compare replacement options carefully

If you are considering a replacement, compare the current product specifications with the features you use today. Review installation requirements, app compatibility, charging or power connections and the accessories included in the package. Do not assume that an existing mount, cable or chime works with every newer device.

Check this end-of-life products information alongside the relevant product details before deciding what to keep, replace or add to your setup.